Terms + Conditions

Privacy

Minti respects your privacy and as such your personal details will be kept safe and confidential and will not be disclosed, exchanged or sold unless otherwise required by law, and will only be used to process your order.

Pricing

All pricing is in New Zealand Dollars (NZD) and includes GST (12.5%).  Pricing may be changed at our discretion and without notice.

Refund and Exchange Policy

Minit provides high quality product, in the unlikely event of your item being faulty we will happily replace the item or refund the item's value.  Any refunds given will be for the item's total value and will not include the initial postal charges. Items for refund or exchange will only be accepted if the garment is unworn and unwashed with tags and packaging intact.

Sale Items - Sorry no refunds will be given on sale items and sale items are not exchangeable or able to be placed on back order.

If for some reason beyond our control you receive a damaged parcel please contact us so that we can discuss appropriate action.

To organize an exchange or refund you must contact us within 14 days of receipt of your parcel.  You can contact us by email at info@iloveminti.com or phone us on 09 488 0900.  Once you have notified us place the item in the mail and include a self addressed envelope and we will return the item to you as soon as we receive the original.

The item should then be returned to:

minti design ltd 
61a barry's point road,
takapuna, auckland
new zealand
attn: online returns

Misplaced Orders

All Minti parcels are sent via Post Haste therefore your parcel can be tracked at all times.  If for some reason your parcel does not arrive within a reasonable time contact us and we will track it for you.

Ordering

Online

Orders can be made online via Paypal . the buying site is powered by paypal, no credit card information is shared, kept or recorded by paypal or minti. for more information regarding paypal visit http://www.paypal.com.

Email

Orders can be made via email. Simply email info@iloveminti.com detailing what you want and we will contact you within 24 hours with an order confirmation.